Abbestellung einzelner Newsletter nicht möglich, nur Fehlerausgabe

reda1000reda1000 Member
bearbeitet 19. Juni in Vorschläge & Feedback

Fehler in Kundencenter. Eben aufgefallen:

Eigentlich wollte ich ja die Dialogpost-Werbung von euch einstellen - landet ungeöffnet im Müll. Leider gibt es wohl keine Option nur die Dialogpost abzustellen und die Mail-Newsletter zu behalten. Deswegen lieber ganz abbestellen.

Bitte fixen, damit ich weiter Waste eliminieren kann.

Beste Antworten

  • Kriz_conradKriz_conrad Moderator moderator
    Antwort ✓

    Danke fürs Feedback, werden wir prüfen.

  • ChristianChristian Administrator admin
    Antwort ✓

    Hallo @reda1000, bitte schauen unter Private Nachrichten (hier im Forum) nach. Habe dort eine Frage, die aus Datenschutzgründen nicht öffentlich beantwortet werden darf, danke.

Antworten

  • reda1000reda1000 Member
    bearbeitet 19. Juni

    Der Fehler tritt auf, wenn ich auf oben "abbestellen" drücke. Dadurch wird laut Browserkonsole ein Event nach Facebook geschickt - keine Ahnung wie die Softwarearchitektur aufgebaut sein muss, damit das passt :)

  • Kriz_conradKriz_conrad Moderator moderator
    Antwort ✓

    Danke fürs Feedback, werden wir prüfen.

  • ChristianChristian Administrator admin

    Hallo @reda1000, wenn du magst, gib uns gern noch weitere Details zu Browser und System, damit wir es präzise replizieren können.

  • reda1000reda1000 Member

    Via Android10 (BuildNo. 8901.3.A.0135.20211222) Ecosoa Browser:

    Weitere Browser folgen.

  • ChristianChristian Administrator admin

    Danke, @reda1000, es geht hier nur um digitale Newsletter, richtig?

  • reda1000reda1000 Member

    Ich möchte mein postalisch zugesandte Dialogpost "Newsletter" einstellen / abbestellen. Da dies aber einzeln nicht zu gehen scheint, kann ich damit leben alle "Newsletter" abzubestellen - postalisch und digital per Mail.

  • ChristianChristian Administrator admin
    Antwort ✓

    Hallo @reda1000, bitte schauen unter Private Nachrichten (hier im Forum) nach. Habe dort eine Frage, die aus Datenschutzgründen nicht öffentlich beantwortet werden darf, danke.

  • reda1000reda1000 Member

    Via Windows11 Firefox-Browser:

    Es werden Fehler vom Client an Instana.io (POST https://eum-eu-west-1.instana.io/) gesendet:

    • Bei Öffnen der Newsletter-Seite
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    s   55708e546c344257
    t   22830116234ba3e1
    ts  1655716589641
    l   https://www.conrad.de/de/account.html#/newsletter
    e   A[t.type] is undefined
    st  242/t.a/n<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/client.min.js:1:15843\n242/[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/client.min.js:1:15804\n39/e/<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/client.min.js:1:235977\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:69212\nh/x/[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:68966\nh/P/</<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:69549\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:340\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:540\npromise callback*[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:405\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:540\npromise callback*[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:405\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:540\npromise callback*[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:405\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:540\npromise callback*[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:405\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:540\nt.exports/</<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:599\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:1558\nt.exports/<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:485\n39/[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/client.min.js:1:236488\np/</<@https://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vuex.min.js:6:5759\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vuex.min.js:6:7482\nc/[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vuex.min.js:6:2991\np/i.dispatch<@https://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vuex.min.js:6:4872\ng</</n[o]@https://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vuex.min.js:6:10107\n1344/initialize/e/<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/NewsletterView.min.js:1:7905\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:69212\nh/x/i._invok[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:68966\nh/P/</<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:69549\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:340
    c   1
    k   IhdcWL1xQreBjMIxeImaOA
    r   1655716585342
    p   NewsletterView
    pl  22830116234ba3e1
    ui  8e24ede7-819b-40ec-bd7b-fdd58975e758
    ul  de,en-US,en
    ph  pl
    ww  1920
    wh  947
    h   0
    m_referrer  
    m_trackingId    bd0bb36d-bde0-4f05-b067-eef532ddf630
    m_shopId    CQ_DE_B2C
    m_userAgent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0
    m_cookieCount   39
    m_cookieItems   cookiesGloballyAccepted,cookieNotificationClosed,user_tracked,AMCV_5ADE1335537E10800A490D4D%40AdobeOrg,usm_um_rt,_clck,__gads,subdomainCookieNotificationClosedSet,subdomainCookieConsentSet,__gsas,_gcl_au,tid,identificationPopupAlreadyShown,insertCodes,session_tracked,_hjCachedUserAttributes,BOUNCE_RATE_TRACKED,vatMode,data_adcloud,userInit,cartId,_uetsid,_uetvid,_hjSessionUser_255531,_clsk,trbo_usr,trbo_session,trbo_us_078a4a5f4a48c259831b62573a3c5814,trbo_sess_1416048605,_hjAbsoluteSessionInProgress,_hjSession_255531,_hjIncludedInPageviewSample,_hjIncludedInSessionSample,_ga_QCG5H4V9RW,lux_uid,_ga,_gid,_fbp,cto_bundle
    m_cookieCountRange  >30
    m_appId user-frontend-app
    
    • Bei Klick auf Abbestellen auf der Newsletter-Seite
    ty  err
    s   35b6fb0c84d2f0ca
    t   35b6fb0c84d2f0ca
    ts  1655716569422
    l   https://www.conrad.de/de/account.html#/newsletter
    e   right-hand side of 'in' should be an object, got undefined
    st  [email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:7680\n1344/updateMailingList/i/<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/NewsletterView.min.js:1:8719\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:69212\nh/x/[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:68966\nh/P/</<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:69549\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:340\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:540\nt.exports/</<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:599\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:1558\nt.exports/<@https://api-cdn.conrad.com/user-spa/1-149-0/static/js/vendors~client.min.js:2:485\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/NewsletterView.min.js:1:9276\[email protected]://api-cdn.conrad.com/user-spa/1-149-0/static/js/NewsletterView.min.js:1:10678\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:11360\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:13144\nbr/[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:44947\nEventListener.handleEvent*[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:44973\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:13423\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:45346\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:54069\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:53366\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:57368\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:34573\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:64800\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:26833\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:26751\nCn.prototype.$mount/<@https://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:64824\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:64971\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:19598\nf/<@https://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:52961\[email protected]://api-cdn.conrad.com/cdn-js/1/npm/[email protected]/dist/vue.runtime.min.js:6:53237
    c   1
    k   IhdcWL1xQreBjMIxeImaOA
    r   1655716353500
    p   NewsletterView
    pl  328a8715a9b8a1ee
    ui  8e24ede7-819b-40ec-bd7b-fdd58975e758
    ul  de,en-US,en
    ww  1920
    wh  947
    h   0
    m_referrer  https://accounts.conrad.com/
    m_trackingId    bd0bb36d-bde0-4f05-b067-eef532ddf630
    m_shopId    CQ_DE_B2C
    m_userAgent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0
    m_cookieCount   40
    m_cookieItems   cookiesGloballyAccepted,cookieNotificationClosed,user_tracked,AMCV_5ADE1335537E10800A490D4D%40AdobeOrg,usm_um_rt,_clck,__gads,subdomainCookieNotificationClosedSet,subdomainCookieConsentSet,__gsas,_gcl_au,tid,identificationPopupAlreadyShown,insertCodes,session_tracked,_dc_gtm_UA-17246844-1,_hjCachedUserAttributes,BOUNCE_RATE_TRACKED,lux_uid,vatMode,cto_bundle,data_adcloud,userInit,cartId,_uetsid,_uetvid,trbo_usr,trbo_session,trbo_us_078a4a5f4a48c259831b62573a3c5814,trbo_sess_1416048605,_hjSessionUser_255531,_hjSession_255531,_hjIncludedInPageviewSample,_hjAbsoluteSessionInProgress,_hjIncludedInSessionSample,_clsk,_ga,_gid,_ga_QCG5H4V9RW,_fbp
    m_cookieCountRange  >30
    m_appId user-frontend-app
    
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