Abbestellung einzelner Newsletter nicht möglich, nur Fehlerausgabe

reda1000

Fehler in Kundencenter. Eben aufgefallen:

Eigentlich wollte ich ja die Dialogpost-Werbung von euch einstellen - landet ungeöffnet im Müll. Leider gibt es wohl keine Option nur die Dialogpost abzustellen und die Mail-Newsletter zu behalten. Deswegen lieber ganz abbestellen.

Bitte fixen, damit ich weiter Waste eliminieren kann.

Kriz_conrad

Danke fürs Feedback, werden wir prüfen.

Christian

Hallo @reda1000, bitte schauen unter Private Nachrichten (hier im Forum) nach. Habe dort eine Frage, die aus Datenschutzgründen nicht öffentlich beantwortet werden darf, danke.

reda1000

Der Fehler tritt auf, wenn ich auf oben "abbestellen" drücke. Dadurch wird laut Browserkonsole ein Event nach Facebook geschickt - keine Ahnung wie die Softwarearchitektur aufgebaut sein muss, damit das passt

Kriz_conrad

Danke fürs Feedback, werden wir prüfen.

Christian

Hallo @reda1000, wenn du magst, gib uns gern noch weitere Details zu Browser und System, damit wir es präzise replizieren können.

reda1000

Via Android10 (BuildNo. 8901.3.A.0135.20211222) Ecosoa Browser:

Weitere Browser folgen.

Christian

Danke, @reda1000, es geht hier nur um digitale Newsletter, richtig?

reda1000

Ich möchte mein postalisch zugesandte Dialogpost "Newsletter" einstellen / abbestellen. Da dies aber einzeln nicht zu gehen scheint, kann ich damit leben alle "Newsletter" abzubestellen - postalisch und digital per Mail.

Christian

Hallo @reda1000, bitte schauen unter Private Nachrichten (hier im Forum) nach. Habe dort eine Frage, die aus Datenschutzgründen nicht öffentlich beantwortet werden darf, danke.

reda1000

Via Windows11 Firefox-Browser:

Es werden Fehler vom Client an Instana.io (POST https://eum-eu-west-1.instana.io/) gesendet:

• Bei Öffnen der Newsletter-Seite
  

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• Bei Klick auf Abbestellen auf der Newsletter-Seite
  

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