Bestellung 1989452857

SunilSunil Member

Hello ,
As per e-mail sent to me, Order is expected to delivered on 19.06 .But there is no tracking number sent to me.
But still today , it is not delivered and no update email or communication in this regard for delay.
Status show "Open position "
Please let me know ,whether my order is dispatched or not ??
Could you please check it and provide me information regarding the exact date of delivery ..

Beste Antworten

Antworten

  • ChristianChristian Administrator

    Hi @Sunil, thanks for reaching out. We'll check and get back to you soon.

  • Hello @Sunil ,
    we are very sorry that we cannot give you a current delivery date. We have not yet received a delivery from our supplier that we are urgently waiting for. As soon as we have the article in stock, we will arrange for a delivery to you immediately.
    Best wishes
    Petra

  • SunilSunil Member
    bearbeitet 23. Juni

    Hello,
    Thanks for your reply..
    I can understand it.. When I order the Item on 01.06 , it shows available in stock and delivered by 05.06
    Can I you when you are expecting from your supplier this week or next week ??
    I need the item urgently , I can wait until end of June ..
    If It is not delivered by end of June, I will cancel the order ??
    Hope you understand , please let me know ..

  • Hello,
    Thank you very much for reply,
    Please cancel this order and arrange a refund,
    Please let me know, how long it takes for the refund.

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